Important Notes

Trading Hotlines

Dealing Desk (Futures) Hotline
(65) 6535 1155
Dealing Desk (Commodities) Hotline
(65) 6576 9810
Dealing Desk (Forex/Bullion) Hotline
(65) 6536 7200

Futures

1. All orders are accepted on a daily and non-held basis.

2. Orders not done/executed will be rejected at the end of the trading day.

3. SGX’s and OSE’s main trading session orders will NOT be carried over to the evening trading session.

4. Orders submitted after market closure will be processed on the next trading day.

5. No withdrawal or submission of HKEX orders are allowed from 12:00pm to 12:30pm.

6. System will be unavailable for maintenance purpose from 5:30am – 6:00am (DST) or 6:30am – 7:00am (Non-DST) daily. Orders will be cancelled by 5:30am (DST) or 6:30am (Non-DST) if the order is still under working status. Orders can be placed again after the mentioned timings.

7. Phillip Futures will not be liable for claims arising from the use of synthetic order types.

8. Customers acknowledges that there may be circumstance, including, but not limited to, those arising from applicable laws, regulations ,exchange rules, technical reasons, other agreements between Phillip Futures and Customers, market suspensions, trading halts, the failure of any exchange system, to Customers or to all clients, or when Phillip Futures cannot implement or comply with Customers’ instructions, orders or trade requests.

Forex/Gold

1. Phillip Futures closely follows the trading hours of the global financial markets. Spot Forex Trading is available 24 hours daily, from Sundays at 5:00 pm to Fridays at 5:00 pm (New York time). Bullion Trading is available from Sundays at 6:00 pm to Fridays at 5:00 pm (New York time). Prices on Phillip Futures’ trading platforms are available and orders are matched within the abovementioned trading hours only. Special opening hours may apply on US and UK national holidays to reflect the trading hours of the underlying futures market. Please check Phillip Futures’ website for the holiday schedule. These trading hours may change in the event of no market liquidity. Any order submission, withdrawal or amendment outside the trading hours will not be accepted.

2. Good-Till-Cancel (GTC) orders that remain active over the weekend are subject to prevailing market price when trading resumes. All active orders will get done in accordance with the prices from our liquidity providers. Any prices made available outside the trading hours will not be matched.

3. Trading in mini size FX (<100K) contracts are available via electronic means (POEMS/FX365/MT5). Phone orders will only be accepted if the electronic facilities are not functioning.

4. The high and low rates reflected on the platform are indicative bid rates only.

5. Orders that customer selected as (Day) will remain active until trading day expire at 5:00 pm New York Time, also known as New York close. Day order not done will be rejected at the end of the trading day.

6. Stop orders are accepted on a non-held basis. Prices executed can be worse than that specified depending on market condition.

7. Amendment or withdrawal of orders may not be possible if amended / withdrawn price is too near to current market.

8. Mini FX & Gold/Silver orders cannot be liquidated with Regular sized FX & Gold/Silver orders.

9. Phillip Futures will make available to you Dealing Quotes at which Phillip Futures is offering to enter into trades with you via POEMS. You acknowledge that in a rapidly changing market, Dealing Quotes presented to you on the POEMS may no longer remain in effect at the time your order is executed at Phillip Futures’ POEMS server. Orders under this condition will be rejected and deemed as invalid.

10. Customers acknowledges that there may be circumstance, including, but not limited to, those arising from applicable laws, regulations, exchange rules, technical reasons, other agreements between Phillip Futures and Customers, market suspensions, trading halts, the failure of any exchange system, to Customers or to all clients, or when Phillip Futures cannot implement or comply with Customers’ instructions, orders or trade requests.

11. The opening hours for FXInvest are: 8:30am to 5:00am (Summer Time) 9:30am to 6:00am (Winter Time)

Trading Information

Please refer below for the latest updates: